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Counter Manager

The Counter Manager is in charge of a counter and works with store and Clinique management to ensure their counter achieves their sales goals. This position also includes coaching and developing Consultant skill levels.

Responsibilities

  1. Executes counter business plan and expectations.
    • Sets and manages total counter and individual Consultant goals.
    • Achieves personal sales goals.
    • Creates/executes action plans based on market calendar for goal obtainment.
    • Executes counter merchandising guidelines.
    • Manages Consultant hygiene and image standards.
  2. Manages the orientation and development of Consultants.
    • Orders Consultants' new hire packages.
    • Leads orientation
    • Facilitates coaching between new Consultant and Counter/Market Education Manager.
    • Monitors Consultant orientation process.
    • Creates and executes development plan with Counter/Market Education Manager for each Consultant.
    • Conducts team meetings for on-going communication.
    • Uses effective management techniques to retain and motivate Consultants.

Qualifications

The candidate has strong leadership skills, is self-reliant and has the ability to manage others for retention, sales and service. Management experience is a plus. Strong selling, planning and communication skills are necessary. High school graduate or equivalent with experience as a Clinique Consultant and/or counter management experience is preferred.

Please visit our ELC Career website to see available positions.